Help & info

FAQs

Answers to common questions about ordering, delivery, sizing and care.

Delivery

How long does delivery take?

Orders are usually delivered within 5–7 working days across Pakistan. See Shipping & Delivery.

How much is delivery?

Any delivery charge is shown at checkout before you pay.

Returns

Can I return or exchange an item?

Yes. Eligible products can be returned within 15 days of delivery. See Returns & Exchange for how to request one.

Sizing & Care

How do I pick the right size?

Measure your mattress width, length and depth, then compare with the dimensions on the product page. Our size guide explains how.

What does tog mean on a comforter?

A tog rating shows how warm a comforter is. A higher tog is warmer: 4.5 tog suits summer, while 13.5 and 15 tog suit colder nights.

How should I wash my bedding?

Follow the product's care label. Our care guide covers the basics by product type.

Still Have a Question?

Message us on WhatsApp or contact us and we'll be happy to help.